Why has Lieven de Key opted for a rent increase?
Lieven de Key wants good and affordable housing for our residents. We need the rental income to maintain, improve and build new homes. In the incoming years, we will deploy extra people and resources to make our homes more sustainable. Lieven de Key’s ambition is to improve all homes with energy labels E, F or G by 2028 at the latest. By making them more energy efficient, we contribute to keeping housing costs affordable. This is becoming increasingly difficult because the cost of maintenance increases every year. By raising the rent, we can continue to maintain all homes well and make them more sustainable.
When is it my home’s turn?
Lieven de Key’s ambition is to improve all homes with energy labels E, F or G by 2028 at the latest. That is why Lieven de Key is committed to making these homes more energy efficient in the coming years by means of insulation and ventilation and, if possible, solar panels. We will combine this with planned maintenance. Unfortunately, we cannot address all homes at once, but are accelerating from 2023. We will also be insulating a large number of complexes in 2025. When it is your residential building's turn, you will receive a letter six months in advance. Check www.lievendekey.nl/onderhoud for more information (in Dutch).
Will the new rent affect my rent allowance?
Yes, that's possible. We will pass on your new rent to the tax authorities. For more information about rent benefit and making a test calculation, go to the website of the Tax and Customs Administration.
I disagree with my rent increase. How do I object?
See lievendekey.nl/object-to-rent-increase for all conditions per type of property. Here you can also immediately fill out an online form to object.
I'm having trouble paying the rent. What should I do?
In this case, please contact Lieven de Key as soon as possible. Together we will then see if a suitable solution or agreement is possible. Or check lievendekey.nl/rent-payment for all arrangements.
My rent increase depends on my income, but my income has decreased. What can I do?
You can ask us to reverse the rent increase. This is only possible for the last 3 rent increases. For more information, visit lievendekey.nl/rent-reduction.
My house is being demolished/renovated. Will I get a rent increase?
You will no longer receive a rent increase only after the reference date for demolition or renovation has been issued by the municipality.
How do I calculate my maximum rent?
Lieven de Key ensures that your rent does not exceed the maximum rent allowed. The maximum rent depends on various characteristics of the property. It is calculated using the points system of the statutory home valuation. This can change every year, even if your home stays the same. This can happen due to changes in the WOZ value or energy label. And if you live in a monument or a new-build property, your maximum rent may be higher due to an additional charge. You can always find a point evaluation via lievendekey.nl/documenten-bekijken (in Dutch) or request via Contact & Service, available on 020 621 43 33. For more information, also visit checkjeprijs.huurcommissie.nl.
How do you get my income information?
Lieven de Key will receive a household statement for 2023 from the Tax and Customs Administration. This will indicate whether you fall into the low, medium or high category. The Tax and Customs Administration does not state how many people your household consists of and what your exact income is, only in which category you fall.